Refund & Cancellation Policy

Travelers Refund & Cancellation Policy.

Thank you for choosing VACATIONMANTRA.COM for your stay. We strive to provide our guests with an exceptional experience and value your satisfaction. Please review our refund policy below for details on refunds and cancellations.

1. Cancellation Policy:
   • Guests can cancel their reservation up to 1-15 days before the check-in date without incurring any charges but it depends on the HOST that before how many days the request is considered.
   • Cancellations made within 1-15 days of the check-in date will be subject to a 10% cancellation fee depends on HOST conditions, it could be 0% also.
2. Refund Process:
   • Refunds will be processed within 7-10 business days from the date of cancellation.
   • Refunds will be issued to the original payment method used during the booking.
3. No-Show Policy:
   • In the event of a no-show (guest does not arrive without prior cancellation), the full booking amount will be charged, and no refund will be issued.
4. Early Check-Out:
   • If a guest decides to check out earlier than the reserved check-out date, no refund will be provided for the unused nights.
5. Refunds for Special Offers and Promotions:
   • Refunds for bookings made under special offers or promotions will be subject to the terms and conditions specified for that particular offer.
6. Property-Specific Policies:
   • Some properties may have specific refund policies or additional terms. Please review the property details and policies provided during the booking process.
7. Force Majeure:
   • In the event of circumstances beyond our control, such as natural disasters, government actions, or other unforeseen events, we reserve the right to modify or cancel reservations. In such cases, refunds will be processed based on the circumstances and our ability to accommodate the situation.
8. Contact Information:
   • For any cancellation or refund-related inquiries, please contact our customer support at info@vacationmantra.com or +44 1245 79 1275, +91 9211 9211 55.
9. Changes to the Refund Policy:
   • We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately and communicated to guests through the website or other appropriate channels.

By using VACATIONMANTRA.COM for your stay, you agree to abide by the terms and conditions outlined in this refund policy. We appreciate your understanding and cooperation.

Safe travels, The VACATIONMANTRA.COM Team

 

Host Refund Policy.

Thank you for choosing VACATIONMANTRA.COM as the platform to showcase your properties. We value our partnership with hosts and aim to provide a seamless experience. Please review our refund policy for host memberships below:

1. Membership Fee:
   • Hosts are required to pay an annual membership fee to list their properties on VACATIONMANTRA.COM. The fee covers the cost of featuring your listings, access to our booking platform, and other associated services.
2. Refund Eligibility:
   • Refunds for the annual membership fee are available within 7 days from the date of payment.
   • If a host wishes to cancel their membership after the refund period, no refunds will be issued for the remaining membership term.

• Change of Mindrefund, if you change your mind about listing your property on Vacationmantra.com then you can ask for a full refund within 1 week from the date of advertising. You don’t need to give an explanation on why you are asking for the full refund. No questions asked.

1. • Data discrepancies refund: if you find that Vacationmantra.com did not list the property as you had originally specified or the information given on the website was different from what you had originally put in, then you are entitled to ask for a full refund within 1 week from the date of advertising.
   • Any other requests for refunds (such as a refund request after 1 week) will not be accepted.
   • If your refund request is approved, the refund will be initiated from our end within 1-2 weeks.

 

 

 

 

1. Cancellation Process:
   • To request a refund, hosts must contact our support team at [info@vacationmantra.com] within the specified refund period.
   • Refund requests should include the reason for cancellation and any relevant details for verification.
2. Prorated Refunds:
   • If a host decides to cancel their membership before the expiration of the annual term, refunds will be prorated based on the remaining months of the membership period.
3. Refund Exceptions:
   • No refunds will be issued in cases where a host violates VACATIONMANTRA.COM’s terms of service or engages in activities that result in the suspension or termination of their account.
4. Changes to the Refund Policy:
   • We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately and communicated to hosts through the website or other appropriate channels.
5. Contact Information:
   • For any refund-related inquiries or cancellation requests, please contact our host support team at info@vacationmantra.com or +44 1245 79 1275, +91 9211 9211 55.

We appreciate your partnership with VACATIONMANTRA.COM and understand that circumstances may change. Our goal is to provide a fair and transparent refund policy that supports both our hosts and the overall quality of our platform.

Thank you, The VACATIONMANTRA.COM Team